Brendan, who headed Moment's management team before becoming CEO, has played a key role in articulating Moment’s blueprint for growth since joining the company in 2003. His rich history with both design and management is integral to his mentorship of teams in the business impacts of design and product strategy. His expertise in designing engagements suits a wide range of business needs. Brendan has worked with diverse global clients in the financial services industry and has far-reaching experience with retail and institutional banking and investment products, trading platforms, and mid- and back-office financial systems.

Alexa joined Moment in 2007 and has been vital to growing the company’s design platform. With an arsenal of qualitative research methods and interface best practices, Alexa empowers teams to venture confidently into new conceptual territory. Her versatile methods have helped launch thriving products for Walt Disney, ESPN, TD Ameritrade, American Express, and other companies, and she brings a productive, playful attitude to each collaboration. In addition to design leadership on client engagements, Alexa directs Moment’s brand and marketing functions.

John has brought his expertise, enthusiasm, and passion for design to Moment’s culture and client engagements since 2003. Drawing on 20+ years of experience creating visionary, high-profile products, John’s leadership and belief that great design can drive business has contributed to far-reaching successes for ESPN, Turner, Tiffany & Co., Walt Disney, and many others. Beyond his client relationships, John leads business development and serves on Moment’s management team, questioning assumptions and driving dialogue to explore visionary ideas.

Philip is one of Moment’s founders, and continues to be a strong leader in developing the company’s design practices. His design sensibility is marked by pragmatism, thoughtfulness, and exquisite craftsmanship, setting high standards for quality across all client collaborations. Throughout his 20-year career, he’s shaped the design of several high-profile, award-winning products for Bloomberg, ESPN, and Tiffany & Co.

Since joining Moment in 2003, Shannon has consistently guided design teams toward purposeful ideation. Her keen ability to listen and respond to individuals while remaining mindful of the bigger picture has helped her tailor effective, lasting partnerships with key clients like American Express, Philips, and ESPN. In addition to building client relationships, Shannon leads Moment’s recruiting and people-first processes, which include our highly-regarded career management and mentorship programs, as well as volunteer and parental leave policies. Shannon has given presentations at Adaptive Path’s Managing Experience Conference, Money2020, as well as other local industry events.

As one of Moment’s founders, John’s dedication to continuous learning and enriching lives through product design helped shape the early contours of the company. John has created a variety of groundbreaking digital and physical products in his 25+ years in the industry, taking inspiration from the ways artifacts have transformed cultures worldwide. He has taught graduate design and research courses at NYU and Parsons and chaired two influential industry conferences, EPIC 2012, a.k.a. the Ethnographic Praxis in Industry Conference, and Interaction 17 for the Interaction Design Association. John is currently a board member of Public Policy Lab (a non-profit devoted to the design of public services). His recent focus in consulting work has been to elevate healthcare user experience, collaborating with clients such as Allscripts, WellDoc, and Memorial Sloan Kettering Cancer Center.

Kaoru’s path to product design has been colorful and winding – she started out in foreign service and also worked in grant writing and television – and this range of experience informs her design perspective. Her goal is to create experiences that are compelling, unique, and effortless for people. At Moment, she has put her talents to work on financial products for small businesses and underserved communities, as well as healthcare products that help physicians and patients better manage their care.

A realist with a can-do attitude, Yixiu sees design as a union of beauty and pragmatism. She has found her niche at Moment combining insights with creativity in pursuit of beautiful, functional digital products for both startups and corporate clientele. Her positive energy helps her lead effective teams while enriching client engagements across industries, including deep expertise in financial services, insurance, and healthcare.

Ryan’s natural leadership capacity and lack of ego make him a trusted diplomatic partner and relationship builder. Thanks to stints in the insurance industry, experiential marketing, client-side financial services, and even the US Forest Service, he’s got a broad understanding of any business context or corporate environment. While at American Express, his focus on financial decision journeys, high-level brand strategy, integrated digital experiences, and data analytics served him in navigating the challenges facing businesses seeking new strategic directions. Ryan’s personal motto: “Leave it better than I found it,” speaks to his knack for earning trust and affecting big change.

A creative thinker, Jacob is passionate about photography, art, innovative publishing, and good design. Before joining Moment, he ran the New York Photo Festival and worked at several startups. He loves to engage with designers and shape the stories of their successes through Moment’s branding ventures.

Caroline has a talent for structuring and organizing data, and she loves teaching others new ways of problem solving through information modeling. Her teammates appreciate her calm, rational nature in the face of escalating project challenges. She is a former librarian with master’s degrees in library and information science as well as interactive telecommunications, and her work at Moment has included projects for American Express and Bloomberg.

Keoni is a designer who values empathy more than anything else, thanks to his background in social justice. His previous experience at the Amazon Echo studio in Seattle serves as the perfect backdrop for his tireless enthusiasm for creating experiences that address and serve user needs. A versatile, fast learner and fearless presenter, Keoni is passionate about questioning, deconstructing, and reflecting on the systems that surround him.

Arielle is driven by an interest in serving people’s genuine needs, whether those needs are glaring or subtle. At Moment, she's building a repertoire of design research methods with a focus on understanding users' behaviors and motivations. A patient listener and keen observer with an acute awareness of detail, she brings a playful and inquisitive attitude to the design table.

Constraint, change, complexity – Leyli embraces them all. She enjoys solving problems and finds that the fluctuating nature of technology keeps the field of experience design interesting. She brings an expansive, experimental approach to the design table, considering each big idea and minor change through the lens of her target audience.

Having designed in Japan, Australia, and the U.S., Jasmine sees design as a dialogue. She creates products with purpose, solving communication issues and enhancing the overall experience. She takes an expansive approach to graphic design concepts and brings a patient, supportive presence to the table. At Moment, she has helped innovate finance-focused products and media as well as tools for patients to better manage their health care.

As a designer, Michael enjoys working across brand and product teams to transform seemingly disconnected challenges into cohesive experiences that resonate with users in the long term. His time working at publicly traded companies during strategic transitions has given him first-hand knowledge in implementing the large-scale product, design, and brand shifts that drive competitive growth. Michael's foundational background in studio art has taught him to recognize life in questionable moments and to confront his perception of how one occupies space in the physical world. Some of his favorite artists are Gordon Matta-Clark, Anish Kapoor, and James Turrell.

The dynamic nature of information is never far from Pratima’s mind, and she loves to find new ways of engaging audiences, streamlining processes, and clarifying meaning. With experience that includes editorial, illustration, and nonprofit work, she brings a talent for research and a deep interest in data visualization to her projects at Moment.

Rachael has a deep interest in systems of scale that touch people’s everyday lives. She finds that inspiration most often sparks while listening to people describe their experiences. An adaptive, inquisitive designer, she is passionate about creating human-centered solutions to common problems.

Mikel puts his years of experience as a brand strategist to use when thinking big-picture about design. He often uses metaphors from dissimilar creative disciplines to steer the development of a project. For example, what is the right rhythm for the screens in an onboarding process? or, how can we make a user's journey feel like a complete narrative instead of an episodic fragment? Mikel’s range of creative interests—including music journalism and sound design—help him approach the design process from a perspective that questions motivations behind decisions across all media.

Daniel's background in technology and the arts harmoniously materialize in his design work. He describes his creative side as rebellious and infinite and his analytical side as calculating and methodical. Both impose structure in his creative process, ensuring the resulting solutions are feasible both financially and technologically. Daniel’s got a keen awareness and ability to meet the needs of stakeholders while taking into account edge cases. Both of his sides come together during the design process, bringing about innovative and pragmatic solutions.

A divergent thinker and fierce consumer advocate, Steph places a strong emphasis on using design research to create meaningful, cross-channel experiences. She has experience working as a designer in Australia, China, and the UK, where she also studied computer science. At Moment, she has used her talents to create consumer financial products and improve interactions between patients and health care providers.

In part, Kaylee credits her humanities background and time spent living in South America and Europe for her flexible, empathetic approach to design. She loves seeing projects evolve from conception to delivery. Her expansive view of design problems includes considering the particulars of context in a world where similar experiences can be accessed from anywhere.

Sam's depth and breadth of experience during her years on the freelance market alongside diverse teams of UX designers, strategists, copywriters, and developers has turned her into an ideal “T-shaped” designer and consultant. Her drive to cut through the design noise that exists in today's world leads her to create beautiful, useful, and intuitive products. Most importantly though, Sam claims her strict attention to detail is largely attributable to an alleged past life as a furniture designer, not her sharp sense of the best results-delivering design processes. Regardless, it's earned her the nickname of “Hawk Eyes.”

Roubina is an empathic designer and a strategic thinker with an extensive background in both design and strategy. She brings curiosity and cross-disciplinary perspective to bear in all aspects of a project—from framing innovation challenges, to creating compelling narratives, to designing and developing user-ready prototypes. Inspired by design’s power, Roubina uses research and intuition as her go-to tools to create and transform organizations, ultimately helping to create a better world.

Daniela approaches each design problem with empathy for the user. With a passion for storytelling and a background in environmental sciences, she brings expertise in research and project management to each Moment collaboration. She’s inspired by design’s potential to shape culture in a positive way, and digital design appeals to her for its infinite complexity and enormous reach.

Hanley’s perspective on deep learning’s impact on industries and services makes him a perfect match at Moment. As a designer, he pulls learnings from cognitive science, creative technologies, academia, and Australia. Hanley is also quite addicted to novel interaction paradigms.

Sarah’s design practice is grounded in empathy – an ability to see a problem or experience from many perspectives. With a strong interest in sociology and psychology, she’s always looking for ways to connect with audiences and enhance human lives. She loves to design beautiful products that have real-world impact, and she finds inspiration in volunteer work and travel.

Magdalena’s interest in how creative and unpredictable communication can be was sparked at an early age, thanks to her bilingual upbringing. She has a knack for translating abstract concepts into engaging interactive narratives. Her capacity as a creative storyteller and strategist has opened doors to exciting collaborations with behavioral scientists, artists, and writers. Magdalena is drawn to the unique societal challenges designers face today and feels that good design is about making sure good ideas are possible.